Everest Mouldings & Specialties (“we”, “us”, “our”) operates the website LightCoves.ca. We are committed to protecting personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using this website or submitting information to us, you consent to the collection, use, and disclosure of personal information as outlined below.
1. Information We Collect
We may collect the following categories of personal information:
- Name, contact information (email, phone number)
- Project information, space dimensions, material requirements
- Quotes, inquiries, correspondence, submitted forms
- Payment-related information provided during invoicing (only processed through secure channels — we do not store credit card numbers)
- Website interaction & analytics data (e.g., browser type, device information, traffic logs)
We do not knowingly collect personal information from minors under the age of 16.
2. How We Use Personal Information
Personal information is used for:
- Responding to inquiries
- Preparing quotations and proposals
- Communicating project details and material specifications
- Processing transactions, invoicing and order fulfillment
- Customer service and post-sale support
- Improving site performance, quality, and experience
- Fraud prevention, risk management, and compliance
3. Sharing of Information
We do not sell or trade personal information.
Information may be shared only:
- With service providers who assist us in operations (IT systems, logistics, accounting, etc.)
- As necessary to fulfill quotes, invoices, deliveries, and installation requests
- To comply with law, regulatory authorities, subpoenas or lawful requests
4. Data Security
Reasonable administrative, physical, and technical safeguards are maintained to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse.
No online system can ever be guaranteed 100% secure, and we disclaim liability for breaches beyond reasonable control.
5. Retention
Personal information is retained only as long as necessary for the purposes for which it was collected, or as required by Ontario law.
6. Cookies, Analytics & Tracking
LightCoves.ca uses cookies, tracking pixels, web analytics tools, and similar technologies to improve user experience and measure traffic behavior. See our separate Cookie Policy for specific details.
7. Access & Corrections
Upon written request, individuals may request access to personal information held by us and/or request corrections where appropriate, subject to verification and legal limitations.
8. Cross-Border Transfer
Certain service providers or data processors may store or access data outside Canada. By using this website, you consent to such transfers where reasonably required.
9. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Changes will be reflected with a revised “Last Updated” date.
10. Contact Information
Questions regarding privacy practices may be directed to:
Everest Mouldings & Specialties
Toronto, Ontario
Email: info@everestmouldings.com